FAQs

FREQUENTLY ASKED QUESTIONS

Q: How do I reserve a conference room?
A: You can visit our virtual event management platform to view and reserve conference facilities, or email meetings@theborotysons.com for assistance.

Q: How do I request a service call?
A: You can visit Tenant Center to place a service request, or call our management office at 703.506.4551.

Q: How do I request additional space?
A: You can reach out to CBRE directly at 703.905.0207, or contact your Property Management team to assist with putting you in contact with the correct person.

Q: What do I do when my office is too cold or too hot?
A: You can visit Tenant Center to place a service request, or call our management office at 703.506.4551.

Q: Where can I park?
A: Boro Station is equipped with three separate parking garages. The parking garage for Tower 1 is the largest of the three and is the only one equipped to handle visitor and daily parkers. Tower 1’s garage can be accessed either via the entrance at the main circle (straight ahead if you’re coming down Solutions Drive), or via the first garage entrance on the Route 7 side of the building. The parking garages for Towers 2 & 3 are secured at all times and are reserved for monthly permit holders only. Parkers in these two garages are pre-approved through the management office, and have access loaded onto their access fob.

Q: Where can my visitors park?
A: Visitors can park in the Tower 1 garage. All parkers in that garage must pull a ticket and pay upon exit.

Q: Do you offer car charging stations?
A: The property has five charging stations, all located in the Tower 1 garage.

Q: Where can I park/store my bike?
A: Bicycle parking is located on the 1A-Level of the Tower 1 garage. There is storage for up to 40 bicycles.

Q: Where can I smoke?
A: The designated smoking area for Tower 1 is located at the picnic table area outside the garage and Tower 2’s location is on the B1 level of the parking garage. Tower 3 does not have a designated smoking area, and must use one of the other two towers.

Q: Can I bring in a space heater?
A: Space heaters are not permitted at the building due to the additional electrical load they draw and potential fire concerns. Please let the Management team know if you are experiencing hot or cold conditions, and we can adjust your space temperature as needed.

Q: Can I bring in a coffee maker or other appliance?
A: Coffee makers and other appliances are not permitted in the building due to the additional electrical load they draw.

Q: I work after the building’s normal hours, how do I request lighting, heating and/or air conditioning?
A: All requests for overtime lighting or HVAC must be submitted through the Tenant Center at least 24 hours in advance of the desired timeframe.

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